![]() ![]() For technical issues with the Virtual Job Tryout, contact the Modern Hire Help Desk at We are an equal opportunity and affirmative action employer. All diverse candidates are encouraged to apply.If you require additional support while applying for a position, contact the CVS Health Talent Acquisition Support Center at 84. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. To learn more about employment preferences for veterans, go to and click the Veterans' Preference tab or contact us at Relay Service (TRS): 711 (hearing and speech disabilities or other individuals) §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. Must be able to perform essential job functions.If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements.Minimum Experience and Training Requirements - Six months as a Clerk 2, and educational development to the level of high school OR one year of progressively complex clerical experience and completion of high school OR six months of moderately complex clerical experience and completion of a post high school business curriculum OR any equivalent experience and/or training which provided the required knowledges, and abilities.Must meet PA Residency requirement for this title.If you are a passionate, customer service oriented individual, apply today! Qualifications: Proficiently navigate the telephone, computer systems, and general office equipment. Have a good work ethic and organizational skills.ĭevelop and maintain effective working relationships.Īpply critical thinking and problem-solving skills to resolve accounts for our clients. Must be able to handle large volumes of phone calls. Our expectations for the ideal candidate to fill this position are: This position will also assist with a variety of operational tasks, such as updating licensee and account information processing incoming documents received from licensees and troubleshooting online account issues by utilizing online tools. ![]() This involves handling all call types to ensure customer needs are met and any issues are resolved timely. In this fast-paced call center environment, you will provide assistance to customers by telephone and email. By ensuring that all service providers are licensed properly, you are contributing to the health and safety of Commonwealth citizens. Working in the Bureau of Professional and Occupational Affairs, you will evaluate and process applications for licensure and continuing education programs. The Department of State is responsible for licensing service providers for a wide range of occupations. Work schedule: Monday through Friday, 8:30 am to 5:00 pm, with a one hour lunch period.ONCE THIS POSITION IS FILLED, YOUR SCORE IS NO LONGER VALID. YOUR SCORE IS ONLY VALID FOR THIS SPECIFIC VACANCY. IMPORTANT: YOU MUST APPLY TO THIS VACANCY POSTING, MEET ELIGIBILITY REQUIREMENTS, COMPLETE THE SUPPLEMENTAL QUESTIONS, AND RECEIVE A SCORE. If you find satisfaction in helping others and thrive in a fast-paced environment, apply today! Are you interested in a customer service position that provides quality services to Pennsylvanians? If you consider yourself a goal oriented and outgoing person who is looking to expand your current capabilities and start a rewarding career, we want to talk to you!Īs a Call Center Associate you will be responsible for ensuring service providers are properly licensed while providing extraordinary experiences to all customers.
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